Frequently Asked Questions

WHO IS ELIGIBLE FOR A FREE HOME CONSULTATION?

All Walnut Creek residents can sign up to receive a free home consultation through Walnut Creek Saves. Residents should have at least six months of PG&E utility data to receive the full benefits of Walnut Creek Saves.

WHAT CAN I EXPECT DURING A HOME CONSULTATION?

During the home consultation you will meet with an experienced home consultant and trained Conservation Coaches who will conduct a thorough assessment of your home’s energy and water usage. An examination of your past PG&E bills is included. Reports will be prepared and presented summarizing your past electricity and natural gas usage and daily usage trends. An analysis of your water utility bill is also included.

A room-by-room assessment of your home will be completed, identifying the high use areas and evaluating what measures can be taken to make your home more energy and water efficient. Daily habits, appliances and electronics, and lighting will all be evaluated in the assessment, along with water leak tests, flow-rate measurements, and irrigation efficiency tests.

After the home consultation, you will receive a summarized report to share with your family. The report includes a breakdown of your energy and water usage, efficiency measures to implement to solve your home’s energy and water problems, and all available rebates.  The home visit takes about an hour and a half.

For more information about our FREE home consultations, please click here!

HOW DO I PREPARE FOR THE HOME CONSULTATION?

To get the most out of your home consultation or use of EnergyCenter, you’ll need to link your PG&E account. We’ll send you directions so that you can do this in advance. And if that is not convenient, just set aside recent bills from PG&E. We’ll help you get these set up at the start of the home consultation. Please also set aside a water utility bill. If you need assistance please call us at 650-386-6392.

PRIVACY POLICY

Details on the Walnut Creek Saves privacy policy can be found here. Your utility data is never shared with a third party. Program reports include a summary of aggregated data from all participants; individual data is never shared. No products or services are sold during or after the home consultation.

ARE ANY CITY FUNDS BEING SPENT ON THIS PROGRAM?

The City of Walnut Creek is using federal Energy Efficiency and Conservation Block Grant (EECBG) funds as well as one-time funds from the sale of City property.